Frequently Asked Questions
Everything you need to know about our products and services
Is Cash on Delivery available?
Yes, absolutely! At Nshtare, we offer Cash on Delivery as a primary option for all our customers to ensure trust and convenience. You won't pay anything until you receive your scooter and verify it yourself.
How long does delivery take?
We strive to deliver orders as quickly as possible. Delivery typically takes 2 to 4 working days to all regions of Saudi Arabia.
Are the scooters covered by warranty?
Yes, all our electric scooters (commuter, premium, and off-road) are covered by our 'Golden Warranty' for a full year against manufacturing defects, including the motor and battery.
Do you provide spare parts for scooters?
Yes, we have a dedicated section for original spare parts and accessories to ensure your scooter continues to run at peak performance.
How can I track my order?
Once your order is confirmed, you will receive an SMS or WhatsApp message containing your order number and a tracking link from the delivery company.